How do I cancel my GoSimpleTax automatic subscription renewal?

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• I didn’t know I signed up for a subscription

  GoSimpleTax strive to be transparent with our users. When a new user makes payment for a service we offer both a subscription price and a non-subscription price. The subscription price being the cheapest option. If a user chooses the subscription ...

• How do I cancel my subscription plan if on the friends and family plan?

  If you are on a 'Multiple User' plan, it's worth mentioning that you'll only be able to access the following settings from the 'Master user'. You'll be able to change to the 'Master user' using the 'Add / Switch' button located at the top of the ...

• How do I permanently delete my GoSimpleTax account and data (not recommended)

  It is possible for your account and data to be deleted. The support team can take care of this for you. Before you proceed, if you have made any tax return submissions please make sure you have copies of the SA100 PDF for your records. These can be ...

• How do I update my subscription details?

    You can watch the video above on how update your subscription details for SimpleTax. Firstly, you need to log in to your SimpleTax account. Once on the home page click 'settings' to update your details. Now click on 'subscription detail' this will ...

• Who do I contact about my subscription?

  If you are unable to find the answer in our help notes please email accounts@gosimpletax.com