How do I upgrade from an 'Individual' paid plan to a 'Friends & Family' plan?
1. Click 'ADD PERSON' located at the top of the screen
2. Enter the amount of users you want to add to your plan and then click 'BUY NOW'
3. Proceed to payment with a payment method of your choice and then click 'Subscribe'
4. Click 'ADD / SWITCH' located at the top of the screen to access the new users you have added
5. Here you will be able to switch between users on your account
Which plan is right for me?
We offer multiple plans which cater to different circumstances when filing a tax return(s), you can see current pricing on the following link: https://www.gosimpletax.com/pricing/ Not sure which option is right for you? The description provided below ...
How to buy the 'Friends and Family' package?
1. Click 'ADD PERSON' located at the top of the screen. If you haven't already paid for a subscription, an orange box will appear towards the top of the page which will state 'Click PAY NOW to upgrade from Freemium'. 2. Enter the amount of users you ...
How do I cancel my subscription plan if on the friends and family plan?
If you are on a 'Multiple User' plan, it's worth mentioning that you'll only be able to access the following settings from the 'Master user'. You'll be able to change to the 'Master user' using the 'Add / Switch' button located at the top of the ...
Can I add other users to my account?
If you have already subscribed for an account and you want to add another user to your account, Click on SETTINGS Click on ADD EXTRA RETURNS Enter the number of additional returns required Click on BUY NOW and subscribe Alternatively, you can ...
I paid in January - why do I have to pay again?
GoSimpleTax is an annual subscription that renews in April ready for you to file your tax return, anytime from the 6th April through to the 31st January deadline. If you generally submit your tax return nearer to the deadline and would like to pay ...