Who do I contact about my subscription?

Who do I contact about my subscription?

If you are unable to find the answer in our help notes please email accounts@gosimpletax.com 

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    • Support Contact

      Software support is available Mon - Fri (9:00am till 5:00pm) and we usually respond within 24 working hours. Please email any queries to -  support@gosimpletax.com and the team will respond in due course. Unfortunately we do not offer telephone ...

    • How do I cancel my GoSimpleTax automatic subscription renewal?

      Login to GoSimpleTax Click on SETTINGS   Click on SUBSCRIPTION DETAIL Click on the VIEW DETAILS button   Click on CANCEL SUBSCRIPTION  

    • I didn’t know I signed up for a subscription

      GoSimpleTax strive to be transparent with our users. When a new user makes payment for a service we offer both a subscription price and a non-subscription price. The subscription price being the cheapest option. If a user chooses the subscription ...

    • How do I cancel my subscription plan if on the friends and family plan?

      If you are on a 'Multiple User' plan, it's worth mentioning that you'll only be able to access the following settings from the 'Master user'. You'll be able to change to the 'Master user' using the 'Add / Switch' button located at the top of the ...

    • Support Hours

      Our support team are available Monday to Friday 9:00am to 5:00pm UK time. We have a number of help articles that can be found at https://support.gosimpletax.com/  however, if you need to contact support please raise a ticket via the support area or ...