How do I cancel my subscription plan if on the friends and family plan?
If you are on a 'Multiple User' plan, it's worth mentioning that you'll only be able to access the following settings from the 'Master user'. You'll be able to change to the 'Master user' using the 'Add / Switch' button located at the top of the ...
I paid in January - why do I have to pay again?
GoSimpleTax is an annual subscription that renews in April ready for you to file your tax return, anytime from the 6th April through to the 31st January deadline. If you generally submit your tax return nearer to the deadline and would like to pay ...
I had a new customer discount code
Our new customer discount is there to benefit you by lowering the risk of trying GoSimpleTax for the first time, making sure it’s for you. We hope you’ve loved using GoSimpleTax and see that the standard price is great value for the benefits it ...
Why has my price has gone up?
We understand that no one wants to see prices increase, but like all businesses across the country we’re experiencing higher costs in running our software and providing our services. This is why we hope you’ll understand that we must increase our ...
How do I defer my April 2023 renewal to October 2023?
1. Click on 'SETTINGS' at the top of the page 2. Click on 'Subscription detail' 3. You will then be taken to a new page which will look like this. Click 'View Details' on the plan you want to change 4. Click on 'Cancel Subscription' 5. Select the ...