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You can also check service availability and see if there are any problems with our online services (including error messages).
Ask HMRC’s digital assistant to find information about technical support with HMRC online services.
If the digital assistant cannot help you, you can ask to be transferred to a webchat with an HMRC adviser, if they’re available.
Use the ‘Get help’ or ‘Is there anything wrong with this page’ link on the page in the online service you’re using if you:
Call HMRC if you’re having technical problems with HMRC online services.
You can also call if you need extra support because your health condition, disability or personal circumstances make it difficult for you to use HMRC online services.
Do not use this helpline for:
You can use Relay UK if you cannot hear or speak on the phone, dial 18001 then 0300 200 3600. Find out more on the Relay UK website.
This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or business tax account or you could fail telephone security. If you do not have an account, you can create one before you check your details.
Telephone:
0300 200 3600
Outside UK:
+44 161 930 8445
Opening times:
Our phone line opening hours are:
Monday to Friday: 8am to 6pm
Closed weekends and bank holidays.
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